Privacy Policy for Trusty Clean & Care LLC

Effective Date: 11/7/2024

Trusty Clean & Care LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information to provide our services efficiently. This includes:

• Personal Identifiers: Name, address, email, phone number
• Payment Information: Credit/debit card details for billing purposes (processed securely)
• Service Details: Information about your home or property necessary for cleaning or home watch services (e.g., gate codes, access information)
• Pet Information: If relevant to services (e.g., pet access or behavior)
• Device and Usage Information: IP addresses, browser type, and access times for website visits to help improve our online experience

We do not collect or retain any sensitive information unless voluntarily provided by you.

2. How We Use Your Information

Your information is used to:

• Provide, manage, and enhance our cleaning and home watch services
• Communicate service updates, billing information, and relevant offers
• Improve our website and service operations
• Ensure safety and compliance with any legal requirements

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information in limited circumstances:

• Service Providers: Third parties who assist with operations, like payment processors or IT support, are bound by confidentiality agreements.
• Legal Compliance: We may disclose information as required by law, such as to comply with subpoenas or similar legal processes.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and analyze website usage. You can control cookie settings in your browser, though this may affect site functionality.

5. Data Security

We implement reasonable security measures, including SSL encryption for transactions, to protect your data. However, no data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have certain rights over your personal information:

• Access and Correction: You can request a copy of your information or correct inaccuracies.
• Data Deletion: You may request deletion of your personal information, except when it is needed to complete services or for legal obligations.
• Opt-Out: You may opt out of marketing communications by contacting us at support@trustycares.com.

To exercise these rights, contact us at support@trustycares.com.

7. Children’s Privacy

Our services are intended for individuals 18 and older. We do not knowingly collect information from children under 13. If we become aware that a child’s information has been provided, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on our website, and continued use of our services indicates acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy, please contact:

• Trusty Clean & Care LLC
• Email: support@trustycares.com
• Phone: 239-837-8379